A call centre is available to users for all questions relating to offence notices.
Monday to Friday: 8.30 a.m.-6.30 p.m.
Saturday: 8.30 a.m.-12.30 a.m.
To minimize waiting times, it is preferable to call on Thursday or Friday and from Monday to Friday from 4.30 p.m.
People who live outside of France are invited to call (+33) 177 68 66 11 and select the desired language: English, Spanish, German, Italian or Dutch.